Find your serial number
Solution 5. Create a new user account and reinstall the product Applies to: Check your installer and reenter the serial number Correct installer Make sure you are using the correct installer for your product and platform. These products require a separate serial number and media. You cannot install these products with the Creative Suite serial number and media.
Find your serial number and fix invalid or revoked serial numbers
These options deactivate the software but retain licensing information on your computer. Choose one of these options if you want to deactivate the software temporarily, and you are planning to activate it on this computer again. Deactivate permanently: This option deactivates the software and removes the licensing information from your computer. Find your serial number or redeem your redemption code Some products require you to enter your serial number before you can start using your product.
If your product came with a redemption code, you use it to obtain your serial number. For information in finding the serial number, see Find your serial number. For information on using a redemption code, see Redemption code help. Creative Cloud apps do not require serial numbers. If you are asked to enter a serial number when you start a Creative Cloud app, it is an error.
Activate an app on a new computer You can install and activate your individual app on up to two computers or devices, but you can use it on only one at a time. If you want to install your product on a new computer, you need to first deactivate it on one of the computers. Once deactivated, you can then install the product on your new computer. Computer no longer available? If the computer on which you installed the product is no longer available, contact us to update the activation information in the system.
Once the information is removed, you can install the product on a new computer. Running into a problem? See Troubleshoot Creative Cloud activation errors. FAQ What information is sent to Adobe during activation? The following types of information may be sent to Adobe during activation: Identifiers IDs Unique IDs generated by Adobe specific to your machine and to the license you have purchased for the software.
These IDs cannot be used to locate your machine or identify you personally. Your Adobe ID, if you have logged in to Adobe as part of the installation, update, or use of the Adobe software. The Adobe ID personally identifies you, and links to all information that you have provided to Adobe while creating or using your Adobe account.
If you or your company uses an administrator or other authorized party for the foregoing, Adobe may also receive the Adobe ID of that party. Installed Adobe product information Serial numbers associated with the installed product licenses Product name and version number; license type purchased Version of End-User License Agreement associated with the software The number of times you have launched an Adobe application since the last activation, for each application that is associated with the product license Operating system information Operating system type and version Locale language dialect and writing system in use Local machine time including time zone Machine name MAC address IP address The IP address assigned to you by your Internet service provider is received by Adobe as part of the process of sending the activation data to Adobe.
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I get the error “The serial number is not valid for this product” when installing Creative Suite
I bought creative cloud and light room down loaded to my desk top how do I get a 9 Replies Latest reply on Jul 6, AM by John Waller Cloud programs do not use serial numbers you log in to your paid Cloud. there is no cs6 there is an older cs6 (that used serial numbers). there is a current creative cloud that includes all version back to cs6. steps if you enter the serial number for your Creative Suite or.
Convert a trial version of an Adobe product to a licensed copy
Learn how to convert a trial version of an Adobe product to a fully licensed version. The content in this article is applicable to products that have a perpetual license, such as Adobe Premiere Elements. Use these steps to convert the trial version of a single-user Adobe product to a fully licensed copy:
Purchase a full license for the product
These options deactivate the software but retain licensing information on your computer. Choose one of these options if you want to deactivate the software temporarily, and you are planning to activate it on this computer again. Deactivate permanently:
Watch: Activate and deactivate Adobe products
Serial number licensing is only sold under the Creative Cloud Enterprise offering and it can let you deploy the CC Applications on completely. neptune58 Aug 13, AM. Hello, I have a copy of So I went here Obtain a new serial number | CS3, CS4 and got a new Serial Number to use when registering it. Use the Creative Cloud Cleaner Tool to solve installation problems. You can usually locate the serial number on the back of the CD or DVD case. I bought photoshop (student & teacher adition) 4 weeks ago.